“A garden-unit backup at 11 p.m. — they were on Carroll and then at the house inside the hour. Extracted, metered, and told us straight what the plaster would do. No scare pitch.”
Mold work is part of the water file, not a separate scare product. If the board is still wet, we do not paint over it.
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When a Chicago basement sat wet, we do not fog and leave. We dry the source, cut what colonized, and close only on a clean reading.
If the board is still wet, we do not paint over it
Colonized material cut out — not fogged and left
Mold work is restoration, not a separate scare product
Walls close only after the reading agrees
Complete water damage restoration solutions
Mold work is part of the water file, not a separate scare product. If the board is still wet, we do not paint over it.

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FAQ
Shield water damage restoration — serving Chicago from the Loop to the neighborhoods.
Inside Chicago we aim to be on site in under an hour when the board is clear. During a citywide cloudburst the queue is real — you still get a live person, a window, and the next truck that is free.
Both. Combined-sewer surcharge is a Chicago specialty, not a footnote. Category 3 water gets contained, extracted, and disposed of as contaminated. We will tell you on the first call which category we think you have.
Yes. We document the loss, the moisture map, and the rebuild so the file is readable. We do not pretend to be your public adjuster. We do the work and the paperwork the carrier actually asks for.
Sometimes. Cupped oak in a bungalow often comes back if we dry the subfloor and wait. Swollen particle-board cabinets and pad usually do not. We say which is which before we demo.
Someone with keys has to let us in. After the first visit, equipment can run while you are at work if we have access and a place to park the truck.
If it is safe: kill power to wet rooms, stop the water at the valve, lift what you can onto blocks, and photograph everything. Do not mix sewage with a household vacuum. Do not run the HVAC until we say the coils are not feeding the rest of the house.
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